The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) has announced that all prepaid meters will need to be upgraded to continue accepting tokens. The exercise will be done in phases, starting from one area and then moving to the next.
Customers will receive three sets of tokens when they purchase electricity. To upgrade their meters, they will need to enter all three sets of tokens in the order they are provided.
ZETDC has not yet provided a schedule for the upgrades, but it says it will be communicated in due course.
The announcement has been met with mixed reactions, with some customers questioning why the upgrades are necessary and why they are being done in phases. Others have expressed concerns about the need to prioritize power generation and have asked ZESA to consider physical addresses for token distribution.
ZESA prepaid meters were introduced in the early 2000s and have been instrumental in improving billing accuracy and collecting payments more efficiently. The upcoming upgrade is necessary to ensure that all meters are compatible with the latest token system.
Here is a summary of the key points:
- ZESA will upgrade all prepaid meters in Zimbabwe to ensure that they continue to accept tokens.
- The exercise will be done in phases and schedules will be communicated in due course.
- Customers will receive three sets of tokens when they purchase electricity. To upgrade their meters, they will need to enter all three sets of tokens in the order they are provided.
- The upgrade is necessary to ensure that all meters are compatible with the latest token system.
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